Find answers to our most frequently asked questions below.
Yes! You can download the official MotorCatch app from the Apple App Store and Google Play Store to access all features on the go. The app provides a seamless experience for tracking deals, managing alerts, and sniping auctions from anywhere.
You can manage or cancel your subscription at any time directly from your Account Dashboard. Simply navigate to the "Subscription" tab and follow the instructions to cancel. Your access to paid features will continue until the end of your current billing period, and you will not be charged again.
The Auction Sniper is designed to give you a competitive edge. Find an eBay auction on our platform, enter your maximum bid, and activate the sniper. Our system will then automatically place your bid in the final 3-10 seconds of the auction. This strategy minimizes the chance of a bidding war and helps you win items at a lower price.
Data freshness is key to our service and varies by plan. Free plans have a 45-minute delay on feeds. Premium plans reduce this to 5 minutes, Pro plans to 1 minute, and our top-tier Dealer plan provides instant, real-time data feeds. This ensures that the higher your plan, the greater your competitive advantage.
Our market valuations are calculated using sophisticated algorithms that analyse thousands of real-time and historical data points from across the UK automotive market. While they provide a highly accurate and insightful guide, they should be used as one of several tools in your decision-making process, as market conditions can fluctuate rapidly.
If you couldn't find the answer you were looking for, our support team is ready to help.
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